What you will be doing
Assisting the Night Manager to check and prepare reports & statistical information in accordance with service standards and auditing procedures
Balance Food & Beverage point of sale transactions and credit card transactions to journal reports
Greet check-in respond to requests and settle accounts while providing exceptional service
Assist other departments with overnight duties as required to ensure a positive guest experience
Qualifications
What you will bring to the role
Previous Night Audit / Front Office experience
Experience working with Windows Microsoft Office Suite and Opera (or a related PMS system).
POS experience is an asset
Solid interpersonal and problem solving skills with the ability to think on your feet
Exceptional written and verbal communication skills
Available to work overnight with shifts rostered from 11pm to 7am
Full and unrestricted Australian drivers licence
Valid and current First Aid and CPR certificate
South Australian RSA certification
Full unrestricted Australian work rights
Additional Information
Thrive in our Sofitel community with
Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
Up to 50% discount on meals at Sofitel Adelaide
Family & Friends accommodation discounts
Learning programs through our Academies
Free 24 hour access to our Employee Assistance Program
Opportunities to develop your talent and grow within our property and across the world!
Ability to make a difference through our corporate social responsibility activities
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent
Special note
Only applicants currently located in Australia with full Australian working rights will be considered.
Work from home: No
Employment Type: Full time
Key Skills
Customer Service
Hotel Experience
Hospitality Experience
Guest Relations Experience
Math
Windows
Facilities Management
Night Audit
Front Desk
Guest Services
Phone Etiquette
Word Processing
Experience: years
Vacancy: 1
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