Café Leadership Opportunity
Establish a thriving café environment by overseeing daily operations, ensuring seamless service delivery and exceptional customer experiences.
This leadership role involves:
* Developing and implementing operational strategies to drive business growth and success.
* Collaborating with culinary experts to craft menus that delight customers and foster a positive dining experience.
* Maintaining high standards of customer satisfaction through proactive listening and swift resolution of concerns.
* Promoting a culture of food safety, hygiene, and workplace well-being within the team.
* Creating efficient staff schedules, managing inventory levels, and maintaining robust cash handling procedures.
To excel in this role, you'll need:
* A relevant qualification in hospitality or a related field.
* At least three years of experience in a senior management position, preferably in the foodservice industry.
* A passion for delivering outstanding customer service and building strong relationships with colleagues and clients.
* Excellent communication and interpersonal skills, enabling effective collaboration and stakeholder engagement.