Banksy Bar & Kitchen is a modern cafe and espresso bar located in Broadbeach, Gold Coast, Queensland. We offer sit down and inventive brunch and dinner options, both dine-in and takeaway, using organic coffee beans roasted by Quest Coffee Roasters. We are open 7 days for Brunch, and Friday and Saturday evenings for dinner.
We are looking for a Senior Barista / Trainer to join our team
Position: Senior Barista
Hours: 32-40 hours / week (Casual with consideration for full time role)
Schedule: Between 5am and 3pm
Rate: $35.00 to $38.00 / hr + Super, Bonuses, and Penalty Rates
Location: Broadbeach, Gold Coast, QLD
WHY JOIN US?
* Great Team Environment: Be part of a young, energetic, and passionate team, supported by experienced professionals from various fields.
* Make a Difference: Our goal is to create a workplace that empowers individuals, celebrates small business and community, and upholds standards of social and environmental sustainability.
* Beautiful Location: Work in our stunning new location in Broadbeach, a vibrant and lively area.
* Career Growth: Enjoy the path to a full-time position, with plenty of opportunities for personal and professional development.
* Supportive Atmosphere: Experience a collaborative and positive work environment.
RESPONSIBILITIES
* Barista responsibilities, including expertly preparing and serving a variety of beverages, food items, and providing exceptional customer service.
* Maintaining strictquality control standards for all drinks and coffee bean preparation.
* Menu development through team collaboration to introduce new and exciting coffee and non-coffee beverage offerings that align with customer preferences and trends.
* Performing regularmaintenance tasks and promptly troubleshooting any issues related to coffee and beverage equipment to ensure uninterrupted service.
* Providingexpert advice and opinions on coffee selection, brewing techniques, and recommending complementary food items to enhance the overall customer experience.
* Conducting comprehensivetraining and development sessions for Banksy team members at all venues, fostering continuous skill progression and a culture of excellence.
* Welcoming and engaging customers with friendly conversation, and actively determining their coffee preferences and needs to provide personalised recommendations.
* Educating both the team and customers about the characteristics of different coffee beans, their origins, and the nuances of various roasts.
* Activelypromoting and selling coffees, as well as coffee brewing equipment, by effectively communicating the unique attributes and benefits of each product.
* Staying informed and up to date on the latest coffee and café drink trends, attending industry events, and sharing knowledge with the Banksy team to continually elevate the café's offerings.
* Maintaining aclean, safe, and hygienic work environment that adheres to organisation standards and follows sanitation regulations to prioritise the well-being of both staff and customers.
ABOUT YOU
PROFESSIONAL REQUIREMENTS
* 3 or more years of recent experience as a Barista in a high volume cafe.
* 1 or more years experience as a Head / Lead barista or Barista Trainer in a high volume cafe.
* Strong knowledge of coffee beans, origins, and brewing techniques.
* Strong listening and verbal communication skills.
* A strong understanding of Food Health & Safety.
NICE TO HAVE
* Certification II or more in Hospitality.
* Organic handling experience.
* Cafe or Restaurant Management experience.
* Food handling / Cookery experience.
PERSONAL REQUIREMENTS
* Australian citizen or resident with an appropriate visa to work in Australia.Note: This role is not suitable for Working Holiday VISA holders.
* Availability to work at least 1 weekend day every week
* Loves coffee and tea
* Own transport to and from work
PERSONAL QUALITIES
* You strive for open and honest communication with respect for others.
* Thrives under pressure and in fast paced environments.
* Professional demeanour and a desire to exceed expectations.
* Strong customer focus and empathy.
* Makes others happy makes you happy.
* Desire to learn
* You are reliable, punctual, and organised
* You like getting things done and care about how they get done
* You are proactive and self-directed, identifying issues and opportunities ahead of time
* You strive for achievement and making a difference
HOW TO APPLY
Please submit your CV and a short cover letter using the form below and we'll reach out to you to schedule an initial chat. Your cover letter should include:
* how you found out about Banksy and why you want to join,
* a little bit about your goals
Suitable candidates may be requested to complete a trial and or test.
#J-18808-Ljbffr