About the Job
We are seeking a seasoned leader to take on the role of General Manager at one of our premium hotels. This is a career-defining opportunity for an experienced and results-driven professional to drive commercial success, operational excellence, and exceptional guest service.
The ideal candidate will have a proven track record in senior hotel leadership roles, preferably in multi-outlet or full-service properties. They should possess strong commercial acumen, with experience managing rooms division and F&B operations.
Key Responsibilities:
* Lead, mentor, and inspire a high-performing team across all departments
* Deliver a premium guest experience by maintaining the highest standards of service and hospitality
* Drive financial performance through effective budgeting, forecasting, and revenue generation strategies
* Maximise room yield and revenue through innovative rate management, competitive analysis, and market positioning
* Oversee food and beverage operations and ensure alignment with quality, service, and profitability targets
* Promote a culture of continuous improvement in service delivery, operational efficiency, and team development
* Build strong relationships within the local community, tourism operators, and business stakeholders
* Ensure compliance with WHS legislation and lead a safety-first culture across the property
* Maintain the property's presentation and standards through regular inspection and proactive asset management
* Foster a workplace culture of engagement, accountability, and high performance with a focus on talent development and retention
About You
* Proven experience in a senior hotel leadership role, ideally in a multi-outlet or full-service property
* Strong commercial acumen with experience managing both rooms division and F&B operations
* A natural leader with excellent communication skills and the ability to build trust and respect across all levels
* Guest-centric approach with a strong eye for detail and a passion for exceptional service delivery
* Adept at driving change, improving systems, and implementing strategic initiatives
* Ability to manage competing priorities while staying focused on long-term goals
* Flexible, hands-on, and solutions-focused with a genuine love for hospitality and team development
What We Offer
* Ongoing training, mentoring, and leadership development support
* Career progression across our diverse portfolio of venues
* Employee Assistance Program and recognition initiatives
* Free on-site parking
Hospitality Experience
* Renowned for unique atmospheres, quality offerings, and exceptional service, we are committed to excellence, innovation, and community engagement
* Each venue upholds the highest standards, ensuring our reputation as a trusted and respected leader in the industry