About Us
At Self Storage Australia, we believe that a great culture is the heart of our business. Our values – Be Your Best, Respect, Enjoy, Learn and Grow, and Solution-Focused – guide how we work together and how we serve our customers.
We pride ourselves on delivering the highest level of customer service, maintaining clean and secure facilities, and fostering a positive, welcoming environment where our team members can thrive. If you're looking to be part of a supportive and energetic team, we'd love to hear from you.
About the Role
We are seeking a Sales Consultant who brings a great attitude, strong work ethic, and a customer-first mindset. This casual position plays a key role in ensuring our facility is clean, well-presented, and our customers receive exceptional service from the moment they walk through our doors or pick up the phone.
Key Responsibilities
Customer Service
* Greet every customer with warmth, respect, and professionalism.
* Answer phone and online enquiries with a solution-focused approach.
* Provide accurate information on unit availability, pricing, and rental terms.
* Assist customers with the rental process and required documentation.
* Respond to and resolve customer concerns with empathy and ownership.
Centre Presentation
* Maintain high standards of cleanliness across all customer and common areas.
* Minor garden maintenance
What We're Looking For
* A positive attitude and willingness to bring your best to work.
* Great communication skills and a respectful, professional manner.
* Ability to work independently and contribute as a team player.
* Strong attention to detail and pride in maintaining high standards.
* Previous customer service and/or cleaning experience is valued but not essential – we'll provide training.
Why Join Us?
* A values-driven company where you're encouraged to Learn and Grow.
* Supportive and friendly team environment – where we Enjoy what we do.
* Competitive hourly rate and flexible shifts.
* On-the-job training with opportunities for further development.
* Be part of a business that takes pride in helping people and doing things right.