Toowoomba is a region of rich tradition and bold ambition. As Australia's second largest inland city, it continues to evolve as a vibrant service hub for South West Queensland and North West New South Wales. With strong population growth, significant infrastructure investment and a diverse economic base spanning agriculture, energy, health and education, Toowoomba Regional Council is focused on shaping a thriving, liveable and future‐ready community.
Toowoomba Regional Council employs approximately 1,600 people and serves a growing population of more than 178,000 residents. At the heart of its success is a commitment to strong leadership, a positive organisational culture and delivering high quality services to the community.
Reporting to the General Manager Corporate Services, the Manager People and Culture leads the delivery of contemporary, high‐quality human resources services across Council. This is a pivotal leadership role, responsible for ensuring strong governance, compliance and best practice across the full employee lifecycle, while also shaping a culture that enables performance, capability and engagement.
You will lead a multi‐disciplinary team across employee relations, talent and retention, learning and organisational development, and business improvement. Partnering closely with the Executive Leadership Team and senior leaders, you will provide trusted, strategic advice and drive initiatives that enhance the employee experience and support Council's broader organisational objectives.
This role will suit a dynamic, service‐centric and values‐led people leader who brings both operational depth and strategic perspective. You will be comfortable navigating complexity, managing risk and leading through change, while maintaining a strong focus on culture, capability and continuous improvement.
To be successful, you will bring:
* Extensive experience leading and building human resources functions within a complex organisation, ideally within local government or the public sector
* Contemporary approach to the use of systems, technology and innovative approaches to people and culture engagement
* Deep expertise in industrial and employment legislation, workforce strategy and contemporary HR practices
* Proven capability in managing complex employee relations matters and providing high‐level advice to senior stakeholders
* A strong track record of building leadership capability, driving cultural outcomes and leading organisational change
* Highly developed communication and stakeholder engagement skills, with the ability to influence at executive level
Tertiary qualifications in human resources, organisational psychology or a related discipline are expected, with postgraduate qualifications or professional certification highly regarded.
This is an opportunity to play a key role in shaping the future of a large and diverse regional organisation, contributing to a culture that supports both its people and the community it serves.
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