Park Manager Couple - Hidden Valley Kununurra Caravan Park
About the Role
Summerstar Tourist Parks is seeking an enthusiastic, hands-on management couple to join us as Park Managers at the Hidden Valley Kununurra Caravan Park, nestled right next to Mirima National Park. The caravan park offers direct access to stunning walking trails and is the perfect base for an outback adventure in the Kimberley.
This is an exciting opportunity to work in a bustling tourism hotspot, welcoming guests from all over Australia and the world, while enjoying the relaxed lifestyle and unique culture of Kununurra.
About Summerstar Tourist Parks
Summerstar is a proudly family-owned and operated group of caravan and tourist parks with 16 locations across WA and SA, including Ceduna, Esperance, Walpole, Margaret River, Busselton, Jurien Bay, Geraldton, Horrocks, Kalbarri, Nanga Shark Bay, Carnarvon, Tom Price, Eighty Mile Beach, Broome, and Kununurra.
We pride ourselves on delivering authentic hospitality, well-maintained parks, and consistently great guest experiences.
What You'll Be Doing
As Park Managers, you'll work together across all areas of park operations, guest services, administration, and maintenance. Typically, one of you will manage reception and office duties, while the other focuses on grounds, maintenance, and operations.
Your responsibilities will include:
Park Operations & Guest Experience
* Managing the day-to-day running of the park, including after-hours response
* Ensuring a welcoming, safe, and enjoyable guest experience
* Responding to enquiries and issues with professionalism and care
* Delivering smooth, efficient park operations
Grounds & Maintenance
* Mowing, gardening, painting, and general site presentation
* Facility maintenance and repairs
* Waste management and environmental upkeep
* Supporting the park's safety and security systems
Reception, Admin & Housekeeping
* Overseeing reservations, check-ins/outs, and guest services
* Answering phone, email, and in-person enquiries
* Processing payments and maintaining accurate booking records (RMS preferred)
* Managing housekeeping: room and amenity cleaning, laundry, and presentation
What We're Looking For
Essential Skills & Qualities
* Friendly, guest-focused approach with great communication skills
* Handy-person skills and/or trades experience (grounds role)
* Office and admin experience with basic business knowledge
* Physically fit, adaptable, and ready to jump into a variety of tasks
* Strong computer literacy and willingness to learn RMS or similar
* Prior experience in caravan parks or roadhouses is highly regarded
What We Provide
* A Powered Site for your Van, until the Managers Residence is ready
* Support from a broader team and opportunities to grow within the Summerstar group
Additional Requirements
* Police clearance, First Aid certificate, and current driver's licence (or willingness to obtain prior to commencement)
* You will need your own Caravan to reside onsite, at least initially, until the Managers Accommodation is ready (expected to be 3 to 6 months).
How to Apply
Please combine both CVs into a single document and upload it with your application.
Ready for your next adventure? Join us at The Hidden Valley Kununurra Caravan Park and help create unforgettable guest experiences in one of Australia's most iconic travel destinations.