OverviewLocation: Newcastle.
On-site support and some short travel.
12 month contract with potential extensions.RoleIT Level 2 SupportCompensation$34 - $42 per hour.
On-site in Newcastle with occasional travel between sites in Heatherbrae and Bennett's Green.Key accountabilities Provide day-to-day IT support to end users across two sites Assist the existing support technician in managing service desk requests and escalating issues as needed Troubleshoot and resolve hardware, software, and network issues in a timely and qualified manner Maintain accurate documentation of IT systems, incidents, and resolutions Support the setup, configuration, and maintenance of desktops, laptops, printers, and other office equipment Participate in ongoing training and development under the guidance of the existing support technicianEssential requirements Ability to travel between Heatherbrae and Bennett's Green as needed Willingness to learn and grow into a larger support role over time Preference given to candidates based in or near Newcastle due to commuting concernsIf this position sounds like you then Apply Now with your word format resume.
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📌 It Level 2 Support
🏢 Total Resource Solutions
📍 Newcastle