Welcoming Hospitality Professional
We are seeking a warm and inviting Front Office Receptionist to be the face of our park, providing exceptional customer service and ensuring a seamless guest experience.
* Job Description: As a Front Office Receptionist, you will be responsible for processing guest check-ins and outs, making reservations, and completing day-to-day administrative tasks.
* Main Responsibilities: Provide high standard of customer service, process guest check-ins and check-outs, accurately use booking system to make reservations and manage accounts, coordinate with Housekeeping team to track accommodation readiness, supply guests with information about property and local attractions, complete day-to-day office administration tasks, maintain great working relationships with park staff, residents, and guests.
* Requirements: Previous Front Office experience in hospitality, passion for delivering exceptional guest experiences, proficient computer skills and knowledge of RMS or similar system, excellent communication and interpersonal abilities, accurately handle cash transactions, strong organizational skills and attention to detail, enthusiastic, positive attitude, flexible availability for weekends, holidays, and evenings, current driver's license.
* Benefits: Discounted stays at over 300 holiday parks, discounts from G'day Rewards partners, service recognition awards, access to Employee Assistance Program, internal promotion opportunities.
* Important Information: Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.
About Us: We have caravan parks and cabin accommodation across Australia. If you want beachfront accommodation, a national park hideaway or to take the family on an affordable snow holiday, we will have the holiday park of your dreams.
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.