DESCRIPTION There's never been a more exciting time to join Amazon! Amazon Australia is growing at an exceptional rate as we work to create an awesome shopping experience for Australians. New team members join us every day in our mission to be Earth’s most customer-centric company. To reach our aspiration, we need talented, bright, and driven people just like you!
We are seeking customer-obsessed and results-oriented graduates to join the third-party sellers team as Graduate Account Managers. In this role, you'll be crucial in shaping the future of e-commerce in Australia by creating and nurturing relationships with diverse sellers and helping them maximise their success on the Amazon Australia store. As a trusted advisor, you'll leverage Amazon's tools to help businesses expand their customer base and increase sales. Working within our collaborative and inclusive team, you'll immerse yourself in the fast-paced world of e-commerce, fostering valuable relationships and continuously enhancing your professional skills.
If you're passionate about e-commerce, thrive in results-driven, innovative environments, and are eager to make a significant impact, we invite you to join Amazon Australia.
Key job responsibilities
* Build and maintain strong relationships with new and/or existing sellers, from major brands to innovative small and medium-sized businesses.
* Help sellers adopt the right programs and tools to maximise their growth on Amazon.
* Analyse industry and Amazon internal data to identify opportunities and build recommendations to help sellers achieve their goals.
* Gather and relay seller feedback to internal Amazon teams to improve both seller and end customer experiences.
* Implement and track metrics to measure success of the sellers in your portfolio and uncover opportunities.
A day in the life
As a Graduate Account Manager you'll connect with sellers to understand their needs, collaborate with product teams on solutions, and analyse performance data to identify growth opportunities. You'll participate in team meetings to share insights and work together on innovative approaches to support our sellers.
We want you to feel welcomed, included and valued right from the start. We know that your experiences will help us build a better world. So, if you are insatiably curious and always want to learn more, then you’ve come to the right place. You can expect to:
* Define your goals, exceed them, and set new ones.
* Think ahead and put long-term value over short-term wins. We believe in investing in your future.
* To be the best version of yourself, and continuously evolve and improve.
* Develop your ability to make quick, well-informed decisions, take calculated risks, and relentlessly pursue outstanding results.
BASIC QUALIFICATIONS
* You must be in the final year of a university undergraduate or postgraduate degree (any discipline) or;
* Completed your university studies (any discipline) in the last 24 months of applying
* You have some experience (e.g., internships) in sales or account management, marketing or consulting.
* You have excellent communication skills and can explain complex concepts simply, both in writing and orally.
* You are a confident user of MS Office products and applications (Excel, Word, Outlook, PowerPoint).
PREFERRED QUALIFICATIONS
- Some work experience - whether through placement years, internships or university (e-commerce experience highly regarded)
* Knowledge of SQL and Excel at an advanced level (including pivot tables, macros, index/match, vlookup, VBA, data links, etc.)
* Experience using Customer Relationship Management systems.
Applications and Assessment Process :
All candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend a phone interview followed by four virtual interviews, focusing on our Leadership Principles.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please email us (anzcampus@amazon.com.au) and put Applicant-Candidate Accommodation Request in the subject line for expedited processing.
Have a question? Please click on the below link to view our FAQs document:
Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please also note, the team are reviewing a high volume of applications and appreciate your patience.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.