Experience a new level of hospitality at our luxury hotel in Cairns, Australia. Our stunning 5-star property boasts chic design, sustainable practices, and high-energy fun. Enjoy spectacular coastal views and a range of luxurious facilities, including a large swimming lagoon and stylish hotel suites.
The Role: A Guest Service Agent is required to join our team at Crystalbrook Riley. This is an excellent opportunity for someone passionate about connecting with guests and working in a vibrant inner-city precinct.
About You:
* We welcome candidates with previous hotel guest service experience and a passion for interacting with people.
* You will have strong computer skills, preferably with knowledge of Opera PMS.
* A strong attention to detail and familiarity with the local area are essential.
* You must be available to work across a 7-day roster, including evenings and nights.
* Motivation to provide exceptional guest experiences is key.
Benefits:
* You will enjoy a flexible range of benefits, including a market leading F&B discount and lifestyle benefits such as extra leave and earth advocacy days.
* We offer a dedicated internal mobility program and reward scheme, online learning opportunities, and a personalized employee support network.
Our dynamic environment is entrepreneurial and focused on crafting exceptional customer experiences. We welcome individuals who share our values and are passionate about equality and diversity.