The Guest Services Coordinator will ensure that each person attending the Festival has the most positive experience of EIFF.
Edinburgh International Film Festival (EIFF) is the world’s oldest continually running film festival and, in 2024, relaunched as a brand new entity with a new board of industry leaders. Honouring 70+ years of festival history, EIFF showcases the very best filmmaking talent in a re-energised format that is rooted in a local Scottish context whilst embracing the international diversity of creative expression.
We are currently hiring a Guest Services Coordinator to join us at this year's Festival.
Purpose of the Role:
The Guest Services Coordinator will ensure that each person attending the Festival has the most positive experience of EIFF. This may take the form of pre-Festival arrangements, accreditations, ongoing communications, travel, accommodation or hospitality. They will oversee arrangements for filmmakers, industry and press guests from all over the world, efficiently and within budget. They also manage guest schedules, support the facilitation of hospitality and networking arrangements and provide a variety of other services, including but not limited to arranging tickets, translators and babysitters if required.
Responsibilities:
1. Booking travel and accommodation efficiently and within budget.
2. Planning hospitality and networking arrangements.
3. Scheduling official appearances.
4. Organising tickets, arranging grooming, translators and babysitters if necessary.
5. Liaising closely with filmmakers, talent agents, publicists, sales agents, distributors and other film industry professionals to plan and manage each guest’s attendance.
6. Supporting the process for accreditation for all industry, press and filmmaker guests.
7. Managing relationships with external partners and other stakeholders.
Contract type: Fixed term contract. June – September 2025.
Salary: £27,540
Working days: 5 days a week by agreement within standard office hours of 9.30 to 17:30, Monday to Friday. Based at EIFF offices in Techcube in Summerhall. Hybrid working arrangements can potentially be discussed and agreed.
Please visit our website for more information about the role, including the job information pack and details of how to apply.
Applications are due no later than 6pm on Wednesday 30 April and we expect that interviews will take place w/c 5.
The deadline is Wednesday 30 April 2025 at 18:00.
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