3D Scanning Technician (Building Capture & Defects Focus) – InsurTech Scale-Up
Location: Sydney (site travel required) - we are also recruiting for Brisbane / Melbourne
Type: Full-time & Contract
About Sync Technologies
Sync Technologies is a fast-growing Australian InsurTech scale-up transforming how property insurance claims are inspected, assessed, and understood. We help insurers, builders, and adjusters make faster, clearer, and more defensible decisions through digital twins, remote inspections, and visual-first workflows. As we scale nationally, we're building Australia's most assessment-grade property capture engine, and this role is critical to that mission.
The Role
We're looking for a capable 3D Scanning Technician who does more than just scan a space.
This role combines:
3D reality capture
Building & defect knowledge
Insurance loss awareness
Capture standardisation
You'll deliver high-quality digital twins across residential and commercial properties, ensuring every scan clearly documents the origin, extent, and indicators of damage.
Your work directly impacts claim outcomes, reporting accuracy, and building a company-wide knowledgebase.
Mission
To deliver consistent, assessment-grade digital twins and continuously improve our scanning "flight paths", ensuring the right detail is captured for every building type and loss cause.
What You'll Be Doing
You won't just capture spaces — you will understand what matters.
On-Site Capture
Capture residential and commercial properties using 3D scanning technology
Plan and execute structured scan paths
Ensure full coverage of structural elements, damaged areas, moisture zones, and external envelope (where accessible)
Damage Data Capture
Identify and document common defects and damage indicators
Understand and incorporate fellow experts assessments
Highlight different damage information for external assessment
Standardisation & Quality
Help build and refine scanning "flight paths" by loss cause
Maintain high internal quality standards (coverage, labelling, organisation)
Provide structured feedback to Ops, Product, and Tech teams
Who We're Looking For
You'll thrive in this role if you:
Understand how buildings are constructed (framing, linings, roofing, waterproofing)
Can distinguish superficial defects from claim-relevant damage
Have hands-on 3D scanning experience (Matterport preferred)
Are systematic, detail-oriented, and calm and respectful on-site
Care about data quality because downstream decisions rely on it
Can work independently, manage calendar and site travel
Highly regarded backgrounds include:
Building inspection, insurance claims, restoration (water/fire/mould), trade experience, or surveying/reality capture with strong building knowledge.
What Success Looks Like
Consistent assessment-grade scans
Few re-scans and missing detail
Clear, standardised capture playbooks by loss cause and damage type
Outputs of your data capture result in measurable improvements in damage reporting
Why Join SyncTech?
Be part of a genuine InsurTech scale-up with real momentum
Help define how digital twins are used in property claims
Work closely with leadership, product, and operations
If you're excited by combining building knowledge, technology, and real-world impact, we'd love to hear from you.
Apply via LinkedIn or reach out for a confidential conversation.