Sydney Wealth Management Permanent Our client provides a full brokerage service to individual clients investing in both domestic and international equities, and wealth management services including financial planning, margin lending and managed funds investments. A key function of the Adviser Assistants role is the ability to deal confidently with Private Client Advisors and their HNW clients in a high volume, time critical environment. The ideal candidate will come with 1-3 years’ experience in a retail equity trading client services or operations role, and ideally would have completed their RG146. RESPONSIBILITIES: Extensive interaction with Advisers and clients including, but not limited to: Act as liaison between dealing desk, internal departments, external organisations, service agents, and clients Answer all incoming client calls and respond to client email queries Taking and placing orders (IRESS) Managing bulk trades (IRESS) Executing BPOs Preparation and collations of all information required prior to client meetings including, Financial Summary reports, portfolio performance, preferred stock recommendations and research etc, Monitor and liaise with Advisers on any failed settlements and provide daily reports Supervision of self-managed super funds (SMSF); payment of minimum pensions and tax appropriate concessional and non-concessional contributions Assisting with settlement queries Preparing daily Cash Management Trust (CMT) redemptions and lodgements of term deposits Assistance with Floats/IPOs/Placements/Corporate Actions Post client meetings, work with Advisers regarding action points, delegation of these action points and ensuring these are all completed. Provide advisers with post meeting email to ensure clients are continually updated Provide clients’ accountants with tax reports and liaise with them regarding reporting queries Quoting market prices on indices, ordinary shares and options Management of upcoming corporate actions, Floats, IPOs Liaising with Advisers regarding details, timeline and participation in Corporate Actions QUALIFICATIONS/ EXPERIENCE: Previous customer and client relation experience within a professional environment preferably within the stockbroking / wealth management industry Previous experience managing the after-sales service and ongoing relationship including client satisfaction levels and enhancing the service level Degree Qualified within a Banking related discipline RG 146 (ideally – if not will be paid for to study) Excellent communication and influencing skills Ability to work under pressure and to tight timeframes within a team Goal-oriented with demonstrated drive and initiative.