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Join to apply for the Sales & Customer Support Administrator role at Humanology Recruitment
Humanology Recruitment provided pay range
This range is provided by Humanology Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$60,000.00/yr - A$75,000.00/yr
* Electronics, Manufacturing, or Logistics experience highly regarded
* Join a supportive, fast-paced internal team working across local and global networks
The Opportunity
If you're detail-oriented, tech-savvy, and enjoy playing a key internal role in a business's operations — this could be the next step in your career.
IMP Electronics Solutions is seeking a Sales & Customer Support Administrator to join their Sales team. This is an internal, administration-focused position — ideal for someone with experience in sales support and order processing
Your main focus will be processing orders, maintaining data accuracy in internal systems, and liaising with internal departments to ensure customer needs are met efficiently. The role is email-based and does not involve direct face-to-face or high-volume phone contact. You'll gain valuable exposure to global coordination while being based in Adelaide.
A hybrid work arrangement of up to two remote days per week is available following a successful probation period.
Key Responsibilities
* Respond to customer enquiries via email in a professional and timely manner
* Process orders and ensure accurate data entry in internal systems
* Liaise with internal departments (sales, supply chain, accounts, technical)
* Support the sales team with quotes, reporting, and CRM updates
* Track order progress and follow up on pending items
* Maintain accurate pricing, customer, and product records
* Uphold IMP's service and quality standards through organised, reliable admin support
About You
* 1–2 years of experience in sales support and customer service
* Excellent written communication and organisational skills
* Highly accurate with data entry and record-keeping
* Comfortable using Microsoft Office and ERP/CRM systems (SAP Business One experience would be highly regarded)
* Reliable, proactive, and enjoys supporting team-based outcomes
* Experience or interest in electronics or manufacturing, or logistics is a plus
* CADCAM experience also welcomed but not essential
About IMP Electronics Solutions
IMP Electronics Solutions is a pioneer in the Australian electronics industry, established in 1964 in Adelaide. With over 60 years of experience, they have become a recognised leader in supplying key components used in the development and manufacturing of electronic products.
Their services include providing high-quality printed circuit boards (PCBs), flexible and rigid-flex PCBs, LCDs, cable assemblies, membrane switches, silicone keypads, and more. IMP has formed strategic partnerships with manufacturers across regions including China, Taiwan, Europe, the UK, Israel, Cambodia, the USA, Korea, and Japan, enabling them to offer globally sourced, high-quality, and competitively priced products.
Committed to outstanding customer service, they specialise in comprehensive sourcing solutions, managing all aspects of purchasing, pricing, and delivery to meet their clients' needs.
Apply Now
We've shared the client's name to help you assess your fit for the role. Please do not contact them directly. If you have any questions, please email humans@humanologyrecruit.com.au or call 1300 2 HUMAN.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative and Customer Service
* Industries
Retail
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