Job Advertisement: Assistant Account Manager – Insurance Brokerage
Location: Ballina, NSW
Industry: Insurance
Position Type: Full-Time
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Are you ready to take the next step in your insurance career and contribute to delivering exceptional service to our valued clients?
We are seeking a dynamic and detail-oriented Assistant Account Manager to join our team at Ballina Insurance Brokers, a leading insurance brokerage dedicated to providing tailored solutions for individuals and businesses alike.
As an Assistant Account Manager, you will play a key role in supporting our Account Managers and ensuring smooth day-to-day operations. This is a great opportunity for someone with strong organisational skills and a passion for customer service.
Key Responsibilities:
* Assist in the management of client accounts by maintaining accurate records and ensuring timely renewals.
* Communicate with clients to address inquiries, resolve issues, and provide expert advice on insurance products and policies.
* Prepare, review, and process insurance documents such as policies, endorsements, and certificates.
* Support Account Managers in the development of client proposals, presentations, and reports.
* Monitor policy renewals, ensuring clients' needs are met efficiently.
* Stay up-to-date with industry trends, product offerings, and regulatory changes.
* Assist in other administrative tasks as required to support the team.
Qualifications:
* Previous experience in insurance or a related field is preferred but not required.
* Excellent organisational and time-management skills with attention to detail.
* Strong communication skills, both written and verbal.
* Ability to multitask and work effectively under pressure.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* A proactive, customer-focused attitude with a desire to learn and grow within the insurance industry.
* Tier 1 or Tier 2 in Insurance Broking
Why Join Us?
* Professional Development: Gain hands-on experience in the insurance industry and opportunities for career advancement.
* Supportive Team Environment: Work alongside experienced professionals who are passionate about mentoring and developing talent.
* Work-Life Balance: We believe in a balanced approach to work and offer flexible working arrangements where possible.
How to Apply:
If you're ready to make the move for the better and take the next step in your insurance career, we'd love to hear from you Please submit your resume and cover letter to