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Case support officer

Kwinana
Department Of Justice
Posted: 16 March
Offer description

Position number: 010478

Work type: Permanent - Full Time

This is a permanent, full-time vacancy.

About Justice

When you join the Department of Justice, you become part of a people-focused organisation, working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.

About the role

The Case Support Officer provides an appropriate level of non-case supervision and monitors the performance of community work of young people who offend, which includes liaison with relevant stakeholders, and the preparation of verbal and written casework.

Permanent positions – To be eligible for appointment to permanent positions in the West Australian Public Sector you must be an Australian citizen or have permanent resident status in Australia.

WWC positions – In accordance with the National Child Safety Principles, people who work directly with children and young people, you must have a current Working with Children Check or be able to successfully apply for one to be eligible for appointment to this position.

Benefits and opportunities

* Flexible working arrangements
* Career pathway opportunities
* Learning and development opportunity programs
* Check out the attached Applicant Information Pack to find out other benefits of working for Justice

Application process

How to apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

We require you to submit:

* A comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.
* Contact details of two work related referees.
* A one-page statement addressing your suitability for the role in the context of following Job-Related Requirements. Please provide examples to support your claims.

Competencies

* Achieve results – The ability to see tasks through to completion; rescheduling and reorganising work to reflect changes in priority. Applies own expertise to work tasks, learn new products and services and maintain accurate records and file.
* Buils Productive Relastionships – The capacity to respond under direction to changes in client needs and expectations, manage progress and keep clients informed and provide prompt and courteous service, as well as the capacity to recognise the value of individual differences and work styles.
* Communicates and Influences Effectively – The ability to explain information using language appropriate to the client while limiting the use of jargon, listen and ask questions to ensure understanding and to confirm that the message has been understood and to discuss issues calmly.

All remaining Job-Related Requirements and Role Specific Criteria will be assessed at a later stage in the recruitment process.

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies in the Department of Justice for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy and Commissioner's Instructions No. 39: Interim Arrangements to Fill Public Sector Vacancies. Permanent, fixed term, full time and part time appointments may be offered during this period.

For further job-related information

If you would like further information regarding the vacancy please contact Christopher Lee, Team Leader on (08) 9412 3300 for a confidential discussion.

Equity and Diversity

The Department of Justice is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, women, culturally and linguistically diverse people, and other diversity groups.

Aboriginal job seekers may contact the Aboriginal Workforce Development Team on ***************@justice.wa.gov.au or call (08) 9264 17*** for culturally appropriate application advice.

Applicants with disability requiring adjustments or accessibility support at any stage of the selection process can contact the hiring manager as listed under the 'Further Information' section or contact the Diversity and Inclusion team on ***************@justice.wa.gov.au or (08) 9264 17*** for a confidential discussion.

Applicants are requested to apply online. To submit your application, click the "Apply for Job" button at the bottom of this advertisement.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.

If you are having difficulty submitting your online application, please telephone RAMS Helpdesk ************@bigredsky.com on 1300 733 *** for assistance.

To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.

The Department of Justice has introduced a smoke-free policy, which has been fully implemented across all women's prisons and the Academy, with all other prison sites to follow before the end of 2025.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

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