Lead Store Operations
This role involves providing key support to the Store Business Manager in leading and developing a high-performing retail team. You will be a pivotal member of the store team, playing an essential part in driving sales performance and delivering exceptional customer experiences.
* Sales Performance: Work closely with the Store Business Manager to drive sales growth through effective decision-making and strategic planning.
* Team Leadership: Support the development of a high-performing team by coaching, mentoring, and guiding team members to achieve their full potential.
* Customer Service: Deliver consistently exceptional customer service experiences through hands-on work across all areas of store operations.
* Store Management: Act as Store Manager when required, overseeing daily store operations and ensuring seamless day-to-day management.
About This Opportunity
As a 2IC Assistant Store Business Manager, you will have the chance to take your leadership skills to the next level within a premium, purpose-led brand. You will be responsible for hands-on work across all areas of store operations, from coaching and customer service to stock and styling. This is an exciting opportunity to join a dynamic team and make a real impact on the business.
Key Responsibilities
The successful candidate will be responsible for:
* Supporting the Store Business Manager in leading the store team and driving sales performance.
* Coaching and mentoring team members to develop their skills and knowledge.
* Delivering exceptional customer experiences through hands-on work across all areas of store operations.
* Acting as Store Manager when required, overseeing daily store operations and ensuring seamless day-to-day management.
What We Offer
As a 2IC Assistant Store Business Manager, you will have the opportunity to grow and develop your career within a premium, purpose-led brand. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Requirements
To be successful in this role, you will need:
* A strong background in retail or a related industry.
* Excellent communication and interpersonal skills.
* Ability to lead and motivate a team.
* Strong problem-solving and decision-making skills.