Aged Care Workers – Support Workers
Location: Ballina
Overview
We're inviting compassionate, skilled aged care professionals to bring their expertise into the disability support space—working in modern, community-based homes that focus on independence, dignity, and quality of life. This is your opportunity to build deeper, ongoing relationships with participants and empower individuals to live more fulfilling lives.
Employment Details
Immediate opportunities – Multiple Permanent Part‐Time Positions Available (6 × 48 hours per fortnight). Competitive rates, flexible shifts.
About the role
This permanent part‐time position is based in Ballina. You will support people living with disability to live and recover within the community in the ways they wish. We strongly encourage individuals with lived experience of disability, or caring for people with a disability, to apply.
Responsibilities
* Collaborate with customers to develop individualised, person‐centered support plans that incorporate their identified wellbeing needs, strengths, and goals.
* Provide support to customers to improve independence by assisting with skill development, transport, social activities, finances, appointments, cooking, medication, and personal care, and other support as required.
* Support and encourage customers to participate in activities of their choice (social, leisure, sporting, educational, employment activities).
* Keep customer records up to date daily using online systems and electronic databases.
* Develop and maintain professional relationships and networks with customers, families, caregivers and key stakeholders.
* Support customers to navigate the sector to access additional services.
* Seek innovative ways to enhance the recovery journey and overall customer experience with New Horizons.
Qualifications
* Minimum Certificate III in Disability, Mental Health, Peer Work, Individual Support or equivalent.
* Valid NSW Drivers Licence (Class C), with ability to drive large cars and/or vans.
* Australian Police Check, NSW WWCC and NDISWC or willingness to obtain before commencing the role.
* A strong set of values that guide your work, incorporating our organisational values of Passion, Integrity and Respect.
* Great computer skills with proven ability to use Microsoft Office and customer relationship management systems.
Benefits
* Professional Development: Opportunities for continuous learning and career growth.
* Supportive Team Environment: Work with a collaborative and motivated team.
* Innovative Culture: Be part of a forward‐thinking organisation that values creativity and innovation.
* Flexible Work Arrangements: Balance between work and personal life.
* Community Engagement: Make a positive impact in the local community.
* Diverse and Inclusive Workplace: Environment values diversity and inclusion.
* Above the award pay, penalty rates & great benefits.
* Not‐for‐Profit Salary Packaging: Pay less tax and maximise take‐home pay.
* Fitness Passport
* Clinical Supervision & Peer Support: Collaborative environment to thrive professionally.
* Development Opportunities: Build your skills through internal and external training.
Equal Opportunity Statement
New Horizons is an equal Opportunity Employer, and our people represent the community which we service. We invite all applicants to apply, including First Nations People and people from diverse social, cultural and gender backgrounds. Due to the specific support needs of the customer base and the inherent program requirements, there is a genuine occupational requirement for female applicants to apply, under the exception clause of the NSW Anti‐Discrimination Act 1977 – Section 31.
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