Lives Lived Well offer a variety of community and residential Alcohol and Other Drug programs throughout Queensland, New South Wales, and South Australia, helping thousands of people every year to navigate AOD related challenges and move forward in life.
Our new Residential AOD Treatment Facility designed to deliver high-quality, specialist residential AOD treatment services for adults aged 18 years and over provides a total of 46 beds, comprising 36 beds for residential rehabilitation and 10 beds for withdrawal management and care.
About the role
This is a newly established, identified role supporting the opening of Lives Lived Well's new adult residential rehabilitation and withdrawal service in Ipswich.
As the Cultural Support Coordinator, you'll support the integration of culturally safe and responsive practices across the service. Working closely with residents, staff and leaders, you'll help ensure Aboriginal and Torres Strait Islander people feel culturally supported, respected and connected throughout their treatment journey.
While this role provides cultural guidance and coordination, cultural safety is a shared responsibility across the whole service. You'll be supported through cultural supervision, strong internal networks and leadership commitment to continuous improvement.
This is a full-time, permanent role based in on‐site in Ipswich. The position is a SCHADS Level 4 role, paying $88,000 – 94,000 annually plus Superannuation and Salary Packaging up to $15,900 per year.
This is an identified position open to Aboriginal and/or Torres Strait Islander applicants, in recognition of the unique cultural knowledge and lived experience required to support our clients and communities.
What you'll contribute
Rather than fixed KPIs, this role focuses on meaningful outcomes, including:
* Creating a culturally safe, welcoming environment for Aboriginal and Torres Strait Islander residents, particularly those away from their home Country
* Supporting residents to maintain cultural, community and spiritual connections during their stay
* Providing practical cultural guidance to staff and contributing to cultural capability across the service
* Supporting culturally appropriate wellbeing groups and activities, including yarning and connection spaces
* Building and maintaining relationships with local Aboriginal community‐controlled organisations and cultural supports
* Contributing cultural insight to service planning, reflection and continuous improvement
How you'll work
You'll balance relational, cultural and operational responsibilities by:
* Offering culturally appropriate support in day‐to‐day residential environments
* Contributing to accurate records, reports and documentation in line with service requirements
* Supporting residents with approved activities and community connection, working alongside the broader team
* Sharing cultural knowledge in ways that respect cultural authority, boundaries and self‐care
* Working collaboratively with residential staff, pre‐ and post‐treatment teams and community partners
You'll bring
You'll bring:
* Strong ability to connect respectfully with people experiencing AOD and mental health challenges
* An understanding of culturally safe, trauma‐informed support
* Confidence working independently while staying connected to a team
* Willingness to contribute to service improvement in practical, achievable ways
* Basic computer and documentation skills
* Experience in residential services, AOD settings or similar wellbeing roles is valued but not essential.
Benefits of Working with us
This a great opportunity to be at the forefront of an essential new service for people requiring drug and alcohol support, with a chance work within a multi‐disciplinary team who provide the best support they can. As an organisation, Lives Lived Well offers a huge range of benefits, which can be seen on our website, but here are a few of them:
* You'll be supported by cultural supervision, ceremonial leave, a strong internal network including our RAP Coordinator and Yufla Yumplatok support grouo
* Salary packaging options up to $15,900 per year to increase your take‐home pay, plus an Entertainment and Meals allowance card
* Wellspring Discounts – save on everyday items including groceries, petrol, and leisure activities from over 360 retailers
* Both paid and unpaid Cultural Leave for special days and events
* I-CARE – Specialist Employee Assistance Program service with counselling from Aboriginal and/or Torres Strait Islander practitioners
* Access to WellMob – social, emotional, and cultural wellbeing online resources for Aboriginal and Torres Strait Island people
How to Apply
Please contact recruitment@liveslivedwell.org.au for a copy of the Position Description
Applications close on Sunday 17th May 2026 however we will be conducting interviews throughout the process and may close applications early.
Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.
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