Job Overview
This role requires a Banking professional to provide seamless banking experiences for customers.
You will meet each customer's end-to-end financial needs and goals across transaction activities, conversations and educate them on available financial solutions.
About the Role
This position plays a crucial part in driving customer engagement and advocacy.
Key Responsibilities:
* Contribute to significant uplift in customer engagement and advocacy
* Actively participate in and support bank programs and initiatives
* Take responsibility to know customers from a risk perspective
Requirements:
* Exceptional customer focus – retail experience an advantage
* Experience as user and promoter of technology – working knowledge of digital channels an advantage
* Ability to multi-task and highly adaptable to change and ambiguity