Overview
Customer Service Administrator
role at
Design & Build Recruitment
. This project homes builder has a 30+ year industry presence and builds around 300 new homes per year. Join a tight-knit team in the Norwest Sydney area.
The role is to provide impeccable customer service to all current and existing clients and act as the first point of contact for potential clients, offering advice on building queries and directing them to the relevant sales contact. You will manage your own portfolio of clients through the building process, supporting them from inquiry through to/or throughout construction.
Responsibilities
Manage customer relations and communications regarding progress and delivery of the home building agreement
Handle internal and external stakeholder inquiries
Complete pre-planning inspection forms
Complete building permits and submissions
Communicate with developers and local councils
Negotiate and manage any approval application questions
Maintain the database and record progress on applications
Plan and participate in consultative meetings, walking through final construction contracts and plans
Qualifications
2+ years minimum experience in the residential construction sector in a similar role is preferred
Strong understanding of permits and approvals
Ability to multi-task and prioritise a changing workload
Strong IT skills including MS Office and the ability to learn new systems quickly
Strong English skills, written and verbal
Remuneration & Benefits
Remuneration package up to $85k + superannuation
Beautiful offices and collaborative team environment
Career progression and training support
Onsite parking available
For questions about this role or other opportunities with D&B; and our clients, please contact Rebecca Rollison at or click apply. Your application will be treated as confidential.
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📌 Customer Service Administrator
🏢 Design And Build Recruitment
📍 Sydney