At the heart of the local community, Sheraton Grand Mirage Resort Port Douglas brings people together — both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Night Auditor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Company
Sheraton is proudly part of the Marriott International group. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 30 brands and 8,500 properties across 138 countries and territories, our people are given more ways to connect, experience and expand their world.
Location
This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises of 295 guest rooms, suites and villas.
Department
Working within our friendly and professional Front Office Team, this position reports to the Front Office Manager.
The Position
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
Print contingency lists to have a record of all guests in case of emergency.
Sell a room/accommodation to guests without reservations based on availability.
Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages.
Complete the Room Rate Variance Report.
Process all guest check-ins and assign room.
Activate or reissue room keys using electronic key machine.
Count bank at end of shift and secure bank.
Balance and drop receipts according to Accounting specifications.
About You
Experience with OPERA property management system or similar.
Relevant experience in a similar role.
Working rights in Australia.
Enthusiastic to escalate your career.
Self-motivated, driven and energised in a fast-paced environment.
Armed with smart solutions and a can-do attitude.
Our Benefits
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Free onsite parking and work attire laundered
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Be your best. Grow your career with Marriott, where you don’t just work – you belong.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.