About the Business
NC Electrical & Air Conditioning and SolarCity NT are leading providers of electrical, HVAC and renewable energy services across Darwin and the Northern Territory.
Due to continued growth across both our Electrical and HVAC divisions, we are seeking a highly organised and proactive Scheduling Coordinator to join our team in East Arm.
This is a key operational role within our business and an exciting opportunity to grow with a well-established, locally owned company.
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About the Role
As our Scheduling Coordinator, you will be the central point of communication between clients, property managers, technicians and management.
You will manage incoming service requests, prioritise urgent jobs, coordinate technician schedules and ensure all work orders are accurately entered and tracked through our job management system.
This is a fast-paced role that requires strong organisation, clear communication and the ability to think on your feet.
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Key Responsibilities
• Answer and manage incoming calls and service emails
• Enter work orders and quotes into AroFlo (or similar system)
• Prioritise emergency, urgent and routine jobs appropriately
• Schedule technicians efficiently across Electrical and HVAC divisions
• Liaise with tenants, real estates, body corporates and private clients
• Manage key collections and weekly key runs
• Assist technicians with schedule adjustments throughout the day
• Maintain accurate job notes, documentation and records
• Send booking confirmations, reminders and updates to clients
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Skills & Experience
• Previous experience in scheduling, administration or service coordination (preferred)
• Strong organisational and multitasking skills
• Excellent verbal and written communication
• Ability to remain calm under pressure
• High attention to detail
• Confident dealing with tradespeople and clients
• Experience with AroFlo or similar job management software is an advantage
Most importantly, we are looking for someone with a proactive, positive attitude and a strong work ethic.
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Why Join Us?
• Supportive and inclusive team environment
• Young, energetic and motivated workplace culture
• Genuine opportunity for growth and career progression
• Social club and team-focused environment
• Stable, locally owned and expanding business
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How to Apply
If you thrive in a dynamic environment and want to be part of a growing electrical and renewable energy company, we would love to hear from you.
Please submit your resume along with a cover letter outlining why you are the ideal candidate for this role.