Key Responsibilities:
* Oversee and direct the housekeeping team to guarantee rooms meet high standards.
* Maintain regular communication with Front Office regarding room status updates.
* Establish and enforce productivity schedules, providing training to new staff members as needed.
* Ensure exceptional service delivery from housekeeping team members.
* Address guest concerns in a timely manner and manage queries effectively.
We seek an experienced professional with commercial cleaning management expertise, excellent interpersonal skills, and ability to work weekends and public holidays.
What We Offer:
* A competitive industry salary package.
* Staff accommodation at a reduced rate.
* Discounted access to all resort facilities.