Business Systems Analyst Role
We are seeking a highly skilled Business Systems Analyst to join our team. This role will play a critical part in driving firm-wide change management, systems training, and IT & Systems Project Management.
The ideal candidate will have excellent problem-solving skills, experience with change management, and project coordination. They will be able to work closely with legal professionals to integrate technology, refine case management systems, and foster a culture of continuous improvement.
Key Responsibilities:
* Assist in planning and driving progression of technology and system projects, including project management for AE version upgrade and review of customisations;
* Diagnose and troubleshoot program issues and general processes across a range of platforms applications;
* Train new starters on base systems;
* Develop and deliver training on systems to staff and customers;
* Provide a high level of service to internal customers;
* Maintain and develop precedents and document automation using various technologies.
Firm Overview
We are a specialist, commercial law firm with offices in Sydney, Melbourne, Brisbane, and Newcastle. We offer a comprehensive service to a range of clients, including government agencies, banks, insurance companies, and private employers.
We pride ourselves on our passion for excellence, teamwork, integrity, and leadership. Our values guide us in our day-to-day activities and product offerings. We are committed to diversity and a culture of inclusion, recognising our differences as a source of strength and imperative to our success.
Our social and people-oriented environment aims to improve our people's lives both in and outside of the workplace. This includes ongoing training and development, team and firm-wide social events, CSR activities, an Employee Assistance Program, competitive paid parental leave scheme, and many other benefits.