Our company is looking for a highly skilled and experienced professional to join our team as an Airport Operations Specialist. This role will be responsible for providing frontline support and incident management for Amadeus Passenger Processing Solutions at Perth Airport.
Main Responsibilities:
* Coordinate incidents end-to-end, including response, rectification, and follow-up with internal departments within acceptable timeframes.
* Address and monitor issues beyond frontline support capabilities.
* Provide timely, high-quality service delivery to Perth Airport customers.
This includes overseeing the quality of services delivered during shifts, maintaining appropriate stock levels of consumable items for operational continuity, conducting routine preventative maintenance of all onsite hardware. Additionally, this specialist will maintain the Asset Management Database for all deployed equipment.