Pay: CompetitiveLocation : Brisbane City / QueenslandEmployment type : Full-TimeJob DescriptionReq# : 8ABFFWHO WE AREKnown as the 'Undisputed King of Trainers', JD Sports is a leading global sports fashion retailer specializing in footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has expanded rapidly worldwide, now operating over 3,400 stores. In Australia, we launched in 2017 and currently have over 60 stores across multiple states. Our mission is to offer exceptional service, style, and memorable experiences by providing access to top brands and products. Working at JD Sports means challenging the norm and creating your own path. We seek energetic, passionate individuals to join our team.THE ROLEAs a Sales Assistant, your focus is to deliver outstanding customer service, creating memorable shopping experiences and fostering positive brand connections. You will be energetic, genuine, and customer-focused, providing personalized assistance. Your responsibilities include:Acting as a brand ambassador with positivity and professionalismMaintaining up-to-date product knowledge to assist customers effectivelyProviding personalized 1:1 customer serviceAssisting with queries and processing salesCollaborating with management and team to meet KPIs and targetsSupporting store tasks such as visual merchandising, cleanliness, and presentationEscalating customer complaints to managementCompleting mandatory training related to products, policies, and proceduresWHAT WE’RE LOOKING FORExperience in customer service within retail, hospitality, or similar industriesAbility to deliver excellent service and exceed expectationsPassion for sports fashion or knowledge of key brandsPositive attitude and teamwork skillsAbility to thrive in a fast-paced, changing environmentEnthusiasm for overcoming challenges and learningStrong communication skills and engagement with customers and teamAbility to multi-taskFlexibility to work various shifts, including weekends and holidaysWHAT’S IN IT FOR YOU?Work with top products and brands in a dynamic environmentTraining and career development opportunitiesPotential for career progression across various roles and locationsStaff discount available for personal use and friends/familyAccess to Employee Assistance Program & Mental Health supportOne month paid parental leave for full-time staffWe value diversity and inclusion, fostering a culture where everyone feels valued and celebrated. If you're driven and eager to grow, apply today and start your journey with JD Sports.Please note, applying for this role grants consent for a VEVO check to verify working rights where applicable.About the companyJD Sports is a premier sneaker and sports fashion retailer, offering limited editions and exclusive designs from brands like adidas Originals and Nike.
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