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Customer experience specialist

Melbourne
beBeeResponsibility
Posted: 13 September
Offer description

Job Title

We're seeking talented individuals to join our team as Replenishment Assistants in Geelong, VIC.

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Key Responsibilities

1. Maintain stock levels and presentation to ensure exceptional customer experience through efficient replenishment and visual merchandising techniques.

2. Support management in implementing customer service initiatives and focus areas by collaborating with the team to achieve sales growth and customer satisfaction targets.

3. Perform daily stock maintenance and cyclical stock management tasks, such as inventory control and stockroom organization, to maintain accurate records and optimize store operations.

4. Contribute to store performance by identifying and driving operational activities that enhance customer experience and drive sales growth.

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What Success Looks Like

1. Effective store operations supporting exceptional customer service, demonstrated by positive customer feedback and sales growth.

2. Strong knowledge of products and brands, showcased through confident product recommendations and excellent customer engagement skills.

3. A positive health and safety culture, fostered through proactive risk management and adherence to company policies.

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Life As A Replenishment Assistant

* Continuous education and training opportunities, empowering you to grow professionally and stay up-to-date with industry trends.

* The chance to work with the latest products from top brands, staying ahead of the curve in fashion and beauty.

* A healthy work-life balance, achieved through regular schedules and permanent opportunities that support your personal and professional goals.

* Up to 40% discount for personal and family shopping, plus a product allowance to help you stay stylish on a budget.

* Parental leave with ongoing superannuation contributions, ensuring you receive support during life's milestones.

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Our Commitment To Social And Environmental Responsibility

* Participate in MECCA M-PACT, our sustainability program focusing on environmental and social initiatives that promote positive change.

* Join MECCA M-POWER, our movement supporting over 20 organizations dedicated to empowering women and creating social impact.

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