Overview
We are leaders in the out-of-home entertainment industry and we're expanding and growing every week. At iPlay Australia, we love creating new experiences for our customers. iPlay Australia is a national leader in family entertainment centres, offering something for everyone. Whether you want to entertain the kids, book your next party, organize a school excursion, or even plan a creative date night – we've got you covered. We are currently looking for a Hardware Technician to join our growing iPlay team in Casuarina. This hands-on role is key to keeping our venues running smoothly. You will use your technical skills to support and maintain our systems, repair hardware, and provide essential IT support across our venue operations. At iPlay, we value integrity and honesty above all else. We're committed to giving our customers the best possible experience every time they visit. If you think you can help us deliver outstanding service, we want to hear from you
About the Role
About the Role: Your role will be a Game Technician, at our Casuarina venue to repair and maintain arcade machines. You'll work closely with the Regional Manager or Venue Managers when support is needed. We're looking for someone who is dedicated, a quick learner, and focused on keeping machine downtime to an absolute minimum.
Hours
Hours: Standard 40 hours per week, with occasional extra hours if required. We don't expect you to exceed 45 hours per week.
Responsibilities
* Ensuring the software and hardware program or machine on a daily basis
* Responding to queries regarding software and hardware problems and determining requirements to provide solutions
* Ensuring the sufficient usage of any equipment
* Assisting with tasks related to computer systems such as installing, testing, repairing, configuring and other required tasks
* Strong experience in an Electronic, Auto or audio-visual technician role, or in an electrical/electronic/technical field
* Repairing white goods or computer hardware or experience repairing audio-visual equipment or associated technologies
* Ability to review equipment, identify errors and provide solutions in a timely manner
* Able to proactively carry out preventative maintenance
* Ability to work unsupervised
* Great communication and problem-solving skills
* Flexible availability for various shifts including weekends, Public and school holidays
* A current driver's license is a must
* 1+ years' experience as a hardware technician or in a similar role
* Strong computer skills and willingness to learn new systems
* Excellent attention to detail and analytical ability
* Enthusiastic, positive attitude and able to achieve set targets
* National Police Check completed within the last 30 days
Qualifications
* Experience in electronic, automotive or audio-visual technician roles, or in a relevant electrical/electronic/technical field
* Experience repairing hardware and/or audio-visual equipment
* Ability to review equipment, identify errors and provide timely solutions
* Willingness to perform preventative maintenance and work unsupervised
* Strong communication, problem-solving and attention to detail
* Current driver's license
* 1+ years' hardware technician experience or similar
* Strong computer skills and willingness to learn new systems
* Flexible availability for shifts including weekends and holidays
* National Police Check completed within the last 30 days
How to Apply
To apply online please click the Apply button. For further information about this role please contact. iPlay Australia (TZ George Street) is an equal opportunity employer and we highly value both gender and cultural diversity in our company.
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