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ROLE
The Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant. The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager.
RESPONSIBILITIES
Operations
* Balance key goals – high quality, speed of service and cost control through effective management of the operating system
* Maintains Provincial WCB and A&W standards daily; recognizes areas for improvement and acts where improvement is needed
* Schedules staff, including self, and assigns shift roles and responsibilities
* Knowledge of workplace climate goals and ensuring they are practiced daily
Human Resources
* Trains, develops, confronts poor performance
* Ensures staff safety and a healthy, motivating work environment applying daily workplace climate goals
* Ensures Employment regulations are maintained on a daily basis
* Documents critical incidents and reports them to key individuals
Financial
* Completes daily, weekly, and period accounting administration as directed by the manager
* Manages inventory control, ordering, cost control and weekly inventory counts as directed by the manager
* Applies cash policies and food cost management principles
Customers
* Ensures that cleanliness standards and safe food handlingpracticesare met
* Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
* Assists Manager with local store marketing
* Manages accidents or complaints, implementing service recovery program
* Ensures teams appearance is up to standard
* 3 years experience in a restaurant supervisory role
* Strong interpersonal skills and proven leadership
* Expertise in all restaurant positions
* Complete knowledge of restaurant Operating Systems and Operating Standards
* High interest in developing others
* Ability to do accounting and manage administrative aspects of the operation
PREFERRED SKILLS
* Acceptable oral and written English communication skills
* Acceptable mathematical skills
* Ability to train and coach others in a ‘hands-on’ approach; imparting knowledge
* Competent in Microsoft 365 Business applications
* Ability to lead meetings
Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, along with an optional Group RRSP.
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