Job Title: Senior Service Delivery Executive
This is a pivotal leadership role where you will oversee the delivery of high-quality services to our clients. As our Senior Service Delivery Executive, your primary responsibility will be to ensure that all services meet the required standards of excellence.
Key aspects of this role include:
* Leading and managing teams to deliver exceptional service outcomes;
* Collaborating with internal stakeholders to drive business growth and improvement initiatives;
* Developing and implementing strategic plans to enhance service delivery and client satisfaction;
* Providing coaching and mentoring to team members to support their professional development.
Our ideal candidate will possess:
* Proven leadership experience in executive management roles, with a strong track record of delivering set outcomes and managing multiple projects concurrently;
* Excellent organizational, governance, and time management skills;
* High-level interpersonal and communication skills, with the ability to engage diverse stakeholders and build effective relationships;
* A passion for delivering high-quality services that make a positive impact on people's lives.
As a member of our team, you can expect:
Annual salary package plus additional benefits to recognise your hard work and dedication;
Ongoing opportunities for professional development and growth within the organisation;
Collaborative and supportive working environment that values diversity and inclusion.