From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll see the impact of your work every day. Whether in a store, distribution centre, manufacturing site, or on the road, you are a vital part of an Aussie icon at the heart of the nation.About the RoleThe Coles Online Department manages online orders, which are selected and packed in-store by our Personal Shoppers. Orders are then collected via click and collect/concierge or delivered to customers using our Coles delivery vans.Reporting to the Online Department Manager, you’ll be fully accountable for the online department. You’ll contribute to creating a welcoming and inspiring customer experience for our customers, team members, and community. This role offers a great opportunity to advance your retail leadership career.About You and Your SkillsLeadership experience with coaching and team development skillsAbility to work collaboratively to meet sales targets, manage costs, and handle rosteringFlexibility to work afternoons and eveningsAbility to maintain simplicity and inspire customers by ensuring visual merchandising, safety, compliance, and stock management standards are metCustomer obsession and a desire to understand our diverse customer basePromote a one-team culture that recognises and celebrates successWhat’s In It for You?Discounts: Enjoy 5% off all year on online and in-store supermarket and liquor purchases, with occasional double discounts (10%) and exclusive hot deals for team members.Recognition: Receive recognition through our digital platform ‘mythanks’, earn points, and redeem for gifts and electronic gift cards from a wide range of retailers.Development Opportunities: Access various career development programs and job-specific training to grow within our diverse business.Novated Car Leases: Eligible team members can access leasing options for a new vehicle.Share Plan: Participate in the annual team member share plan by making pre-tax salary sacrifices to purchase Coles Group shares.Paid Parental Leave: Support for balancing work and family with paid parental leave for permanent team members.About the Recruitment ProcessWe are committed to building a gender-equal, diverse, inclusive, and welcoming culture. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, and gender identities.We can accommodate candidates with disabilities and are happy to adjust our recruitment process accordingly. For more information, visit our ‘Our Recruitment Process’ section on our careers site or contact us at (emailprotected).
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