Customer Service Job Opportunity
We are seeking a customer-focused professional to fill this key role. The successful candidate will process orders, prepare quotes, respond to customer inquiries, source stock, and build strong relationships with customers.
Job Responsibilities
* Process orders in a timely manner
* Prepare and submit quotes for various products and services
* Respond to incoming calls and email enquiries from clients
* Sourcing of stock and materials required for customer satisfaction
* Building strong rapport with customers through effective communication and problem-solving
Key Requirements
* Proven experience in sales administration, customer service, or internal sales roles
* Able to understand customer business needs and offer tailored solutions
* Excellent interpersonal phone skills and ability to upsell relevant products and services
* Proactive approach, passion for delivering excellent customer experiences, and good time management skills
* Familiarity with basic computer software and systems