Job Overview
We are seeking a skilled Machine Support Specialist to join our team. This role involves providing sales and parts interpretation support to customers and workshop employees, as well as preparing and ordering parts.
Key Responsibilities
* Provide expert support to customers and workshop employees regarding machine operations and maintenance
* Assist in the preparation and ordering of parts and materials
* Conduct inventory control and stock takes to ensure accurate records
* Deliver exceptional service and support to customers and partners
* Contribute to a culture of safety, innovation, and continuous improvement
Requirements
Successful candidates will have prior experience working with machines in a dealership environment, demonstrating maturity, positivity, and an excellent work ethic. They must also possess excellent customer service skills and professional presentation, intermediate MS Office skills, and proficiency with machine interpretation software. A proactive and team-oriented approach is essential for driving results.