Overview
Supply & Resource Planner (S&OP), Supply Chain AU — Job ID: 3070463 | Amazon Commercial Services Pty Ltd
Are you obsessed with solving challenging problems?
Do you think outside of the box and challenge the status quo?
Are you constantly looking for ways to improve your skills and your organization?
If so, we look forward to hearing from you
As a Supply & Resource Planner, you will own Sales & Operations (S&OP) planning at the highest level for Amazon's fulfillment business in Australia.
You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory placement optimization, delivery speed, transportation cost, labor capacity management and more — all with the goal of better serving our customers.
There will rarely be a perfect solution, so it will be up to you to make data driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.
Interfacing with AU FC Operations, Transportation, Business and Tech teams, you will be a key member of the AU Supply Chain team.
The role demands strong analytical and mathematical capabilities.
The candidate will analyze various supply chain data and metrics to define an intelligent inventory inbound/inventory placement/Short and Long term planning for Amazon's supply chain network to drive cost efficiency, he/she will also look into our fulfillment system/logic and optimize our outbound process.
You'll contribute directly to our customers' experience with the Amazon supply chain, impact placement of millions of units of inventory, and reduce fulfillment costs while maximizing free cash flow.
Responsibilities
Labor Planning & Execution: Own end-to-end execution of labor planning mechanisms, develop comprehensive input/output reporting and analytics to drive operational excellence and cost efficiency.
Implement data-driven decision-making processes to optimize workforce utilization and productivity metrics.
Design and maintain scalable labor planning tools that adapt to seasonal variations and business growth in line with topology, operations capability and FC capacity.
Strategic Partnership & Execution: Partner with Operations NTP STL and cross-functional teams to deliver results against planning initiatives while maintaining high standards of execution.
Drive accountability through clear communication of performance expectations and metrics.
Develop and implement best practices that can be scaled across multiple sites and operations.
Capacity Management & Optimization: Lead capacity optimization by leveraging Dynamic Capacity Models to proactively identify constraints and drive resolution of bottlenecks.
Create and maintain capacity forecasting models that account for volume fluctuations, seasonal peaks, and growth projections.
Establish early warning systems to identify potential capacity issues before they impact operations.
Project Leadership: Drive large-scale Throughput Improvement Projects (TIP) focused on enhancing network topology efficiency and operational performance.
Lead root cause analysis to identify improvement opportunities and develop action plans.
Design and implement pilot programs to test new operational concepts and processes.
Measure and report on project outcomes, ensuring alignment with business objectives.
Strategic Initiative Development: Develop and implement strategic initiatives including multi-capacity improvement programs, advanced workforce modeling, innovative labor pool optimization strategies, and infrastructure enhancement projects to support future growth.
Create business cases and ROI analyses for proposed initiatives.
Monitor and report on initiative progress, adjusting strategies as needed.
Stakeholder Management & Communication: Build and maintain partnerships with upstream/downstream stakeholders while serving as the primary liaison between regional operations, EF, MM & LM teams.
Facilitate regular cross-functional meetings to ensure alignment and remove barriers to execution.
Develop and maintain effective communication channels to share performance metrics and project updates.
Create executive-level presentations and reports to communicate strategic initiatives and results.
Continuous Improvement & Innovation: Identify and implement process improvements that drive operational efficiency; stay current with industry best practices and emerging technologies; mentor team members and share knowledge; drive innovation through experimentation and calculated risk-taking.
Performance Management & Analytics: Develop and track KPIs, create detailed performance reports and analytics dashboards, identify trends that impact operational performance, and provide data-driven recommendations for improvement.
Qualifications
BASIC QUALIFICATIONS
3+ years of program or project management experience
3+ years of working cross-functionally with tech and non-tech teams
Bachelor's degree
Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
3+ years of driving end-to-end delivery and communicating results to senior leadership
3+ years of driving process improvements
Additional Information
Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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