Job Title: Employee Experience Coordinator
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This is a unique opportunity to join the team that delivers unparalleled entertainment across Australia and New Zealand. As an Employee Experience Coordinator, you will be responsible for administering accurate processing of HR transactions in accordance with various segment HR policies, practices and handling of enterprise HR inquiries in an efficient and effective manner.
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About the Role:
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The scope of our business, combined with global growth and collaboration results in an inclusive employee experience characterised by continuous learning, development and achievement.
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You will be part of the Global Human Resources Operations (GHRO) team, which is responsible for the strategic development and execution of HR services and information to employees, managers, and HR partners throughout the Enterprise through system execution and management.
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Key Responsibilities:
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* Daily system maintenance, supporting existing or new applications timely, ensure data accuracy
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* Conduct routine system transactions specific to role following the standard operating guidelines
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* Proactively analyses daily work and find opportunity for improvement initiatives and drive enhancement for better cast touch experience
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* Consistently respond to cast member inquiries with a high level of professionalism to ensure excellent level of customer service
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* Develop and communicate job aids, end user operating guides, and business processes
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Requirements:
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To be successful in this role, you will hold:
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* Bachelor's degree or equivalent
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* Advanced proficiency in Microsoft Office and HR information systems such as SAP and Workday
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* The ability and desire to learn new, complex systems
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* Demonstrated ability to handle confidential information
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* Ability to drive processes and to deliver high quality services in a fast paced, highly dynamic/changing environment
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* Demonstrated strong sense of initiative and urgency, with the ability to follow up on outstanding matters efficiently
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* Be able to build strong relationships and trust throughout the organization
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* Ability to multi-task in a rapidly changing work environment
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* A positive and productive approach to your working day
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We Offer:
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A chance to be part of a talented team that develops and delivers unparalleled entertainment across Australia and New Zealand.
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About Us:
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We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
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At our company, we strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong.
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What We Look For:
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We look for individuals who are passionate about delivering exceptional employee experiences and are eager to contribute to our team's success.