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Administration officer (specialist outpatients department)

Gladstone
Central Queensland Hospital and Health Service
Administration Employee
Posted: 12 April
Offer description

Responsibilities

If you love a fast-paced environment where organisation meets people skills, this one's for you. As an Administration Officer in Specialist Outpatients, you'll be the behind-the-scenes powerhouse keeping everything moving—think bookings, waitlists, referrals and schedules all running like clockwork. You'll juggle appointments, reschedules and follow-ups, making sure patients are in the right place at the right time (and feel supported along the way). From prepping medical records to coordinating theatre and clinic lists with clinicians, you'll be right in the action—without ever needing scrubs. No two days are the same. You'll prioritise like a pro, problem-solve on the fly, and bring a calm, friendly approach when liaising with patients, families and staff. Add in a bit of admin innovation, teamwork, and the chance to work both independently and collaboratively—and you've got a role that keeps you on your toes in the best way.

Qualifications
* You're organised, tech-savvy and love getting the details right. Systems, spreadsheets and databases don't scare you—they're your thing.
* You've got great people skills, communicate with ease and know how to handle situations with professionalism and care.
* You can juggle priorities, meet deadlines and adapt in a fast-paced team environment—whether working independently or alongside others.
Compensation & Benefits
* Hourly rate between $39.98 - $44.46 per hour
* 12.75% employer superannuation contribution
* 17.5% leave loading
Additional Benefits
* Ongoing Professional Development and Education Opportunities
* Flexible Work-Life Balance and Variety
* Generous Salary Sacrificing Options
* Paid Parental Leave
* Employee Assistance Program (EAP)
* Discounted Private Health Insurance
* Fitness Passport
Vaccine & Disease Prevention Requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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