* Casual Role - Must be available to work on call to cover sick and annual leave
* Lower Mountains Family Practice
* Friendly and supportive team environment
IPN Medical Centres support the Australian community, operating over 150 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.
About the role
Provide a high standard of customer service, support and administration to staff, patients and Doctors to ensure that duties complement and support medical services delivered by the Practice.
Duties
• Manage the greeting, registration and departure of patients
• Deliver quality service and assistance to doctors working in the centre
• Ensure that the medical centre facilities are clean and tidy at all times
• Deliver quality service outcomes and support to doctors and staff working in the Centre
• Assist the Centre meet the relevant standards and legislative requirements in infection control, cold chain monitoring and RACGP standards
• Ensure accurate billings, cash collection and receipting for patient services
Skills & experience
* Previous customer service experience
* Previous experience working in a Medical Centre is desirable
* Certificate III in Health Services is advantageous
* Computer literacy and ability to quickly learn new systems
* Exceptional data entry and communication skills
* Proven multi-tasking, problem solving and time management skills
* Ability to develop quality working relationships
Why IPN?
* Career progression opportunities within our many practices across the country
* Experienced team and a safe environment
* Flexible working arrangements
* Induction program and ongoing training available
We are connected, innovative, passionate and sincere, and our mission is to provide an excellent clinical and operational service. We encourage an environment where each team member is able to do their best, making a difference to the patients they care for. We encourage innovation and constantly seek to improve what we do. We are an equal opportunity employer and welcome diversity in the workplace.