Family Support Specialist
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Our organization is seeking a dedicated and compassionate Family Support Specialist to join our team. In this role, you will be working directly with vulnerable families to provide support and address complex challenges.
As a Family Support Specialist, your primary responsibilities will include:
* Implementing individualized family support plans under the direction of a Service Coordinator, addressing behavioral, psychosocial, and safety needs.
* Providing hands-on support for each family, including regular face-to-face sessions focused on behavior management, trauma recovery, and parenting skill development.
* Fostering family connections to specialized services and essential resources such as healthcare, housing, and education.
* Monitoring family progress and maintaining detailed case documentation to ensure family goals are consistently met.
* Adapting to flexible scheduling based on each family's needs to maximize engagement and support outcomes.
To be successful in this role, you will require:
* Experience in intensive family support, particularly in crisis intervention, mental health, and family crisis situations.
* Strong documentation and case management skills to capture the family's journey and support plan outcomes.
* Flexibility and crisis intervention skills to respond effectively to each family's unique challenges.
* Collaborative communication skills to liaise with Service Coordinators, stakeholders, and team members.
* A goal-oriented approach focused on empowering families for sustainable success.
We offer a range of benefits to our Family Support Specialists, including:
* Casual position with regular consistent hours crafted around your individual availability.
* Empowered by a dedicated Service Delivery Team providing support, coaching, and guidance.
* Bi-monthly supervisions and support.
* An easy-to-use rostering app allowing you to view and accept shifts, complete reports/documents, and update your availability.
* A refer & earn incentive - $350 voucher for each successful person you refer.
Why Join Us?
Make a real difference in the lives of families by providing meaningful, sustainable support. Benefit from a collaborative environment, guided by a Service Coordinator, and gain experience in a flexible, high-impact role aimed at creating lasting change.
Apply today and become part of a dedicated team transforming family lives.