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Technical support specialist

Sydney
beBeeGeospatial
Technical Support specialist
Posted: 5 October
Offer description

Empowering customer success across various sectors is a top priority. About the Role

We're seeking a skilled professional to provide expert support and training for our specialist product range.

This role involves diagnosing and resolving technical issues, delivering high-quality training to customers, managing support cases, and recommending workflows based on product usage.

Key responsibilities include conducting setup, maintenance, and diagnostics, providing hands-on training, completing documentation, and actively recommending upgrades or replacements as needed.

About You

You'll be a technically-minded individual with an interest in geospatial or machine control products. Prior experience is beneficial, but we offer comprehensive training for the right candidate.

Experience with platforms like D365 is advantageous, but your ability to learn and adapt quickly is what sets you apart.

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