A key role exists for a SIAM Change Lead to oversee change processes in the Technology Operations team. The successful candidate will have strong communication skills, experience with ITSM tools like ServiceNow and a passion for driving continuous improvement.
Key Responsibilities
* Coordinate change management to ensure adherence to ITIL principles
* Drive initiatives to improve service delivery and customer satisfaction
Requirements
* Strong communication and interpersonal skills
* Experience with ITSM tools such as ServiceNow