**Job description**:
- **Federal Government opportunity in Richmond or Geelong**:
- ** 12-month assignment, full time hours**:
- ** EL1 Assistant Director**
On behalf of a large Federal Government Agency, we are looking for a leader to join the Service Design and Improvement team, working in Hypercare support following the national roll out of new and improved IT systems.
**Responsibilities may include but are not limited to**:
- Managing the day to day issues and requirements of the team.
- Interpreting complex data and developing reports and documentation detailing complex issues
- Setting up Multi-Disciplinary Teams (MDTs) and lead complex collaboration meetings involving large groups of stakeholders, keeping stakeholders informed and drawing them towards solutions.
- Undertaking performance assessments and supporting the leadership team with performance management of their teams.
- Supporting the development of team culture, improving processes and developing ways of working.
- Developing Jira queries, or others via MS Tools, to support issues investigation.
- Deep understanding of Project Management and ability to use differing project tools.
- Evidenced ability to lead projects and multi-disciplinary teams.
- Ability to influence stakeholders, drive decision making, and manage conflicting or challenging situations.
- Experience in the use of Jira and Confluence.
- Strong leadership, strategic organization, influence, and negotiation skills.
- Detailed understanding of SAP and Salesforce CRM platforms (Desirable).
**To Apply**:
In order to be considered applicants are required to hold an **Australian Citizenship.