Support Daily Operations. Lead by Example. Keep Customers Moving. We’re looking for a friendly and reliable Assistant Branch Manager to support the Branch Manager and team with a mix of office and on-the-road tasks. You’ll help deliver and collect vehicles, prepare them for customers, assist with day-to-day branch duties, and make sure every customer has a smooth, positive experience. About Compass Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better. We live our values every day: Care & Passion – to deliver outstanding service the way we’d want to be treated Courage – to be empowered and make informed decisions Can Do – a proactive mindset focused on solving problems and improving Trust – to be counted on to do the right thing in all relationships What You’ll Be Doing Ensure the smooth delivery and retrieval of vehicles for customers, aligning with both the Company’s and customers’ expectations. Providing support to the Branch Manager in team management issues. Be the escalation point for any day-to-day issues that need addressing urgently in the absence of a manager. What You’ll Bring Preferred experience in a similar role or within the automotive industry. A full and clean driver’s license, a motorbike license is an advantage but not a necessity. Physically able to wash and prepare vehicles for delivery Exceptional customer service skills with at least one year of experience in a customer service role. Ability to work effectively independently and as part of a team. Able to solve problems in a fast-paced environment. Strong organisational and time management skills. Why Join Compass Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. You’ll also enjoy a range of benefits, including: Career development – many of our team members have progressed into senior roles across the business 12 weeks paid parental leave Access to the Employee Assistance Program (EAP) – confidential support when you need it Make a Difference Leave – one paid day per year to support a community cause Learning and development days to support your growth Team-building events and activities to strengthen connection and culture Exclusive discounts and offers through our business and HR partners Ready to Apply? Click Quick Apply and upload: Your resume A brief cover letter telling us why this role is a great fit for you We value diversity and encourage applications from people of all backgrounds.