About Maranoa Regional Council:
Maranoa Regional
Council is an inclusive, proud and connected community, attracting and
embracing opportunity to forge a strong future for generations to come. We
support our individual communities to grow while building one strong connected
region that partners with people, business and industry to thrive.
Purpose:
To be the welcoming, professional first point of contact for the community, ensuring consistent access to Council services, information, and support across all channels.
The role provides frontline service for enquiries, transactions, and requests, while also supporting business processes such as facility bookings. By combining accuracy with care, the role helps deliver Council's "One Region, One Team" vision, ensuring services are accessible, well-managed, and trusted.
This position also provides regional relief to other customer service centres as required.
Key Responsibilities:
* Customer Experience & Service Delivery
* Business Support & Facility Bookings
* Digital Services & Records
* Continuous Improvement & Professional Standards
For full details of this position, please ensure you download the attached Position Description, which provides the detailed responsibilities and required skills, experience and qualifications.
Position Details and Benefits:
* Position based in Roma, Qld
* Permanent, Full-Time Position hours per week
* Maranoa Regional Council Certified Agreement Stream A - Level 3
* Maranoa Locality Allowance - $72.00per fortnight
Why it is worth working at Maranoa Regional Council?
* Work a 9-day fortnight with a Rostered Day Off (RDO)
* Access
Long service leave after seven (7) years
* Five
weeks of annual leave annually
* Ten
weeks (full pay) paid parental leave, 20 weeks (half pay) paid parental
leave
* Three
weeks sick leave annually
* Salary
sacrifice facilities (rural remote rent assistance, novated leasing,
additional super contributions)
* Employee
Assistance Program – free 24 hour nationwide confidential personal or
work-related counselling services for employees and their families.
Discover the Maranoa Region:
HOME -
Roma Queensland
How to Apply:
* Covering
letter stating why you are interested in the position.
* Current
resume (CV).
* Address
the questions presented in the application form if applicable.
Additional Information:
MRC reserves the right to close or withdraw vacancies before
the advertised closing date, or extend the closing date, without prior notice.
The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.
For more information:
Website:
Telephone:
Maranoa Regional Council is an equal opportunity
employer, and we encourage applications from candidates of all backgrounds. We
actively support diversity and inclusion in our workplace