Yacht Club Precinct:
The Southern Cross Yacht Club is not just a club, it is an experience. On the shores of Lake Burley Griffin, it offers beautiful views and a range of dining options. In this role, you’ll manage both Snapper & Co, Canberra’s iconic lakeside destination, known for its relaxed vibe and famous fish and chips, and the Lotus Bay restaurant, offering À la carte dining with elevated restaurant service. Working here means being part of a supportive, professional team that delivers great service in a stunning lakeside location.
Summary:
The Venue Manager is responsible for overseeing the day-to-day operations of a venue, ensuring that events and activities run smoothly and efficiently. This role requires strong leadership skills, excellent communication, and the ability to manage multiple tasks simultaneously.
Responsibilities:
* Manage all aspects of the venue, including staffing, scheduling, and budgeting
* Coordinate with event planners and vendors to ensure successful events
* Develop and implement policies and procedures to ensure safety and compliance with regulations
* Maintain a high level of customer service and satisfaction
* Manage inventory and supplies, including ordering and restocking as needed
* Develop and maintain relationships with clients and stakeholders
* Ensure that the venue is clean, well-maintained, and presentable at all times
* Manage and train staff, including hiring, scheduling, and performance evaluations
Qualifications:
* 3-5 years of experience in venue management or a related field
* Strong leadership and communication skills
* Excellent organisational and time management skills
* Ability to work under pressure and manage multiple tasks simultaneously
* Knowledge of event planning and management
* Familiarity with safety regulations and compliance requirements
* Proficiency in Microsoft Office and other relevant software