Marketing and Communications Manager - Sydney
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We are AUSIEX
With over 25 years of experience in the local market and the backing of a multinational trading technology powerhouse, we're AUSIEX. We specialise in equities execution, clearing & settlement services, and equities administration for financial intermediaries. Since ****, we've used our deep, local expertise to deliver solutions that seamlessly connect our clients to markets. We are powered by Nomura Research Institute (NRI), a global leader in technology and operations services. We're infusing NRI's proven technology capability and tradition of innovation, with our trusted trading solutions and local market expertise. In ****, we expanded our group by welcoming FIIG Securities, a respected Australian fixed income specialist with over 25 years of experience. FIIG Securities manages billions under advice and serves 6,000 private clients, providing investors with access to expert insights and investment opportunities across the fixed income asset class. Their focus on delivering consistent, reliable income and capital stability perfectly complements our service offering.
What Will You Be Doing
Support the engagement, retention and cross-sell of customers through the development and delivery of customer communications including newsletters, website notices, emails and letters
Contribute to the development and execution of the AUSIEX Marketing Plan by identifying new opportunities, channels and tactics for customer acquisition, retention and cross-sell, seeking continuous performance improvements driven by insight and analytics
Design, deliver and analyse traditional and digital marketing projects that drive the acquisition of new business, brand recognition or communicate to advisers/clients important compliance, regulatory and product changes
Craft high-quality, compelling, and customer-centric written content for multiple channels - including email, web, social media, and print - ensuring clarity, consistency, and alignment with brand and regulatory requirements
Represent marketing in projects as required and take ownership of project marketing and communication requirements
Engage with Distribution, Product, Compliance and Legal teams to obtain relevant sign-offs to drive action
Contribute to the management, development and maintenance of advertising, forms, merchandise, presentations and stationery ensuring we present a consistent face to the customer in all channels
Work closely with the Business Intelligence team to identify, size and prioritise data required for eDM and direct mail campaigns
Support build and management of the online presence for AUSIEX and other white label microsites and digital campaign assets
Brief and liaise with external partner advertising agencies to manage campaigns that further promote AUSIEX's position in the marketplace amongst financial planners and B2B/Insto partners
Contribute to the management of content and promotion across the AUSIEX and white label websites
Discover and develop sponsorship opportunities, as well as project manage several large-scale client and industry events annually
Be a passionate customer advocate with an eye for productivity
We'd love to hear from passionate people who have
A minimum 7 years' proven marketing experience
Experience across acquisition, retention and cross-sell, as well as above-the-line and below-the-line disciplines
Proven ability to deliver a superior client experience through the development and execution of effective client communications
Experience across a broad range of marketing channels including print, direct, online and email
Tertiary Marketing, Communications or Finance qualification
Strong written communication skills
Strong stakeholder management and interpersonal skills
Ability to problem solve
Strong Excel, Word and PowerPoint skills
We want to help grow your skills and develop your career with us If this sounds like you - apply today
Inclusion and diversity are part of who we are. Together, we continue to build an inclusive culture that enables, values and celebrates the diverse opinions of our employees.
If you need assistance or adjustments to fully participate in the application/interview process, please contact
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance
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