Join our team as a Functional Expert in Workforce Management (WFM) Solutions, contributing to the ongoing improvement and optimisation of Queensland Health's rostering, leave management, and time and attendance systems integrated with payroll. We are seeking an experienced WFM professional and ideally with expertise in Infor WFM who is passionate about enhancing processes and collaborating with both business and technical teams to support system users managing Queensland Health's workforce of approximately 120,000 employees. If you are motivated to make a meaningful impact on workforce efficiency, system capability, and end-user experience, this role offers an excellent prospect to contribute to a significant and highly valued statewide solution.
Join our team as a Functional Expert in Workforce Management (WFM) Solutions, contributing to the ongoing improvement and optimisation of Queensland Health's rostering, leave management, and time and attendance systems integrated with payroll. We are seeking an experienced WFM professional and ideally with expertise in Infor WFM who is passionate about enhancing processes and collaborating with both business and technical teams to support system users managing Queensland Health's workforce of approximately 120,000 employees. If you are motivated to make a meaningful impact on workforce efficiency, system capability, and end-user experience, this role offers an excellent opportunity to contribute to a significant and highly valued statewide solution.
Your key responsibilities:
- Analyse and solve complex system and business problems and provide innovative solutions within the required timeframes.
- Provide expert advice and support in the assessment and review of the QH HR solution including the ability to advise on functional system behaviour.
- Undertake configuration and customisation activities, process design while considering the best fit to the product and business requirements.
Key competencies/suitability (role specific criteria and personal qualities):
- Proven experience in formulating, documenting and implementing functional specifications and process modelling and design, including sound knowledge of current Workforce Management trends, including systems integrations and service-orientated architecture.
- Demonstrated knowledge of relevant payroll legislation and award structures in Queensland Health.
- High level of written and verbal communication skills and the ability to consult and negotiate with a diverse range of stakeholders on complex business requirements and transfer knowledge to team members and clients.
- Proven experience in the support and configuration of the Infor Workforce Management (formerly workbrain) solution and Structured Query Language (SQL).
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:
Competitive salaries
- 12.75% superannuation
- 17.5% leave loading
Employee wellbeing
- 38 hour full time work week
- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
- Career progression with more than 300 diverse career pathways and career support to take you further!
- Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work setting is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.