We're seeking an experienced Operations Area Manager to join our Customer Fulfillment team at our Fulfillment Center in Jandakot.As an Operations Area Manager, you will be responsible for leading and developing a team of Section Managers and their direct reports in areas such as receive, stow, pick, pack, or ship within the Fulfillment Center. Your focus will be on continuously improving delivery process efficiency to ensure customer orders are delivered quickly, accurately, and cost-effectively. You will work with your peers to ensure smooth workflows and meet or exceed customer expectations.Shift Pattern: 4 days on, 3 days off.Key Responsibilities:Lead and develop a team of Operations Section Managers and their direct reports.Maintain Health and Safety standards and promote a safety culture on-site.Develop performance goals to meet customer promise expectations, ensuring accuracy and quality.Collaborate with support teams such as Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to meet business objectives.Establish and maintain quality control standards with the management team.Review work forecasts and determine requirements to meet overall building objectives.Qualifications and Experience:Work experience in Operations, Supply Chain/Logistics, or related fields.Proven managerial experience with sizable teams; skilled in motivating others and building relationships.Strong problem-solving and analytical skills, including conducting deep process analysis.Excellent verbal and written communication skills.Experience managing employee performance and using performance metrics for process improvement.Flexibility to work weekends and shifts regularly.Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).Bachelor’s Degree from an accredited university or equivalent qualification.We acknowledge the Traditional Custodians of the land across Australia and pay respect to their elders past and present, extending this respect to all Aboriginal and Torres Strait Islander peoples.Amazon is an equal opportunity employer. We encourage applicants with disabilities to request workplace accommodations during the application and onboarding process. For more information, visit this link.
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