Job Title: Facilities Operations Specialist
The ideal candidate will be responsible for delivering exceptional facilities management services, meeting contractual requirements and statutory obligations. This involves managing building and equipment maintenance schedules, physical space, and ensuring a positive experience for individuals within the premises.
About the Role:
* Coordinate facilities management activities to support the delivery of services, meeting agreed timelines and client expectations.
* Develop and maintain relationships with clients, understanding their needs and preferences.
* Manage day-to-day operations, handling preventative and reactive maintenance tasks.
Key Responsibilities:
* Ensure compliance with statutory regulations and contractual requirements.
* Maintain accurate records of maintenance activities, reporting any issues or concerns.
* Provide exceptional customer service, responding to queries and resolving problems promptly.
Requirements:
* A minimum of 2 years' experience in facilities administration, customer service, or maintenance coordination.
* Strong planning, organizational, and communication skills.
* Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects.
Preferred Qualifications:
* Diploma in Facilities Management or trade qualifications.
* Experience in the hospitality industry/customer service or trades is highly desirable.